DataCenter Serrvises

The data centre has transformed so much in the last twenty years that old perceptions and methodologies are no longer relevant.

The data centre has transformed so much in the last twenty years that old perceptions and methodologies are no longer relevant.

If the recent British Airways outage (among others), has shown us anything, it has revealed the vulnerability of the infrastructure, which can be affected by a number of varying factors causing latency, bottlenecks in performance, or worse, outages.

Toleen Al Sham Data Centers provide centrally managed virtualisation and storage platforms. These platforms form the basis for IT services, as well as for data protection and data storage services.

The services are based on high-performance and highly available infrastructures that operate in accordance with ISO 27001-certified Data Centers in Germany. We provide businesses with the highest security and optimum availability of data and applications.

Our service elements Availability, Capacity, Security and Continuity Management guarantee the continuous monitoring of all IT components, services and capabilities. Adequate safeguards are implemented and instructions are provided in case of emergencies.

Cloud Computing Services

Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are seven common reasons organisations are turning to cloud computing services:


Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-site datacenters—the racks of servers, the round-the-clock electricity for power and cooling, the IT experts for managing the infrastructure. It adds up fast.


Most cloud computing services are provided self service and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning.

Global Scale

The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources—for example, more or less computing power, storage, bandwidth—right when it is needed and from the right geographic location.

On-site datacenters typically require a lot of “racking and stacking”—hardware set up, software patching and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals.


The biggest cloud computing services run on a worldwide network of secure datacenters, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale.


Many cloud providers offer a broad set of policies, technologies and controls that strengthen your security posture overall, helping protect your data, apps and infrastructure from potential threats.

Onsite support/Remote support Services

Toleen Al Sham   team of experts to keep your system up and running. Whether it’s onsite support, staffing, telephone support or content creation. GAVI’s service team can diagnose, repair and maintain your entire AV system.

Annual service and preventive maintenance contracts:

  • Annual service contracts designed to cover material and labor
  • Annual preventative maintenance contracts with discounted labor rates
  • Operator training
  • Unlimited telephone support
  • Guaranteed response times
  • Backed up by GAVI’s technical expertise

On-site technician staffing includes:

  • Onsite labor from 1-7 days per week. 52 weeks per year
  • Professionally trained staff
  • Backed up by GAVI’s personnel pool in the event of an absence
  • Backed up by GAVI’s technical expertise

Additional services:

  • Video editing and production
  • Content creation
  • Time and material service calls
  • Expert witness testimony and video evidence analysis